Blog & News

All the latest news and views from the team and guest bloggers covering collections and AI in the Utilities industry.

General

Ofgem continues to consider whether higher “bad debt” costs for suppliers should be

Sandy Duckett 4 December 2020

General

COVID-19 has already started to increase bad debt provisions and write-offs and is

Sandy Duckett 13 November 2020

General

Energy and Water retailers across the UK are severely impacted when customers intentionally

Sandy Duckett 23 July 2020