Blog & News
All the latest news and views from the team and guest bloggers covering collections and AI in the Utilities industry.

General

Ofgem, Bad Debt & Collaboration
Ofgem continues to consider whether higher “bad debt” costs for suppliers should be
Sandy Duckett 4 December 2020

General

COVID-19 and Bad Debt Provisions
COVID-19 has already started to increase bad debt provisions and write-offs and is
Sandy Duckett 13 November 2020

General

The £1 billion Perennial Problem
Energy and Water retailers across the UK are severely impacted when customers intentionally
Sandy Duckett 23 July 2020